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Justin
4WebHelp Addict
Joined: 07 Jan 2002
Posts: 1060
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 Posted:
Sat Apr 06, 2002 1:01 pm (22 years, 9 months ago) |
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And what are they going to do about it? |
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roly
Senior WebHelper
Joined: 08 Jan 2002
Posts: 150
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Sun Apr 07, 2002 2:37 am (22 years, 9 months ago) |
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Tell them you don't have access to that |
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Lex
Junior WebHelper
Joined: 28 Feb 2002
Posts: 9
Location: Belgium
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| Posted:
Tue Apr 09, 2002 6:57 pm (22 years, 9 months ago) |
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| Justin wrote: | | How did you find that out, I've not had an email? |
Dear Sir/Madam,
Due to a database error earlier last week are re-issuing all accounts with
new passwords:
userid: ...
password: ...
domain: ...
Although this will get you back into the FTP server, Email Controller and
Stats Controller will be down for several more days whilst we update their
authentication modules.
If you have any questions please email sales@portland.co.uk
Regards,
Portland Sales
Now I have new passwords for the two accounts I never use...
Has anyone been succesful in deleting a portland account? Or do I just have to wait until they stop their free services too...  |
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Daniel
Team Member
Joined: 06 Jan 2002
Posts: 2564
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Tue Apr 09, 2002 6:58 pm (22 years, 9 months ago) |
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I received multiple emails, but they didn't all come at the same time. It'll take them a while to send them all out. |
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Daniel
Team Member
Joined: 06 Jan 2002
Posts: 2564
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| Posted:
Sun May 12, 2002 9:27 am (22 years, 8 months ago) |
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Maybe it's just temporary?  |
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Daniel
Team Member
Joined: 06 Jan 2002
Posts: 2564
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| Posted:
Sun May 12, 2002 11:09 am (22 years, 8 months ago) |
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Now it's just plain down. No 404 error! |
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Daniel
Team Member
Joined: 06 Jan 2002
Posts: 2564
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Sun May 12, 2002 2:41 pm (22 years, 8 months ago) |
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Must have been temporary. |
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verto
Senior WebHelper
Joined: 14 Jan 2002
Posts: 220
Location: Cambridge MA USA
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Wed May 15, 2002 2:54 am (22 years, 8 months ago) |
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www.portland.co.uk gives me a Cannot find server or DNS Error page. 
Also, my account's now inaccessible by either HTTP or FTP. Did they hang it up?   |
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Justin
4WebHelp Addict
Joined: 07 Jan 2002
Posts: 1060
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| Posted:
Wed May 15, 2002 11:41 am (22 years, 8 months ago) |
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Daniel
Team Member
Joined: 06 Jan 2002
Posts: 2564
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Wed May 15, 2002 11:42 am (22 years, 8 months ago) |
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It wasn't this morning  |
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Darren
Team Member
Joined: 05 Feb 2002
Posts: 549
Location: London
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| Posted:
Wed May 15, 2002 2:25 pm (22 years, 8 months ago) |
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This should be renamed "The official 4webhelp off and on and off and on again post".  |
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Ben
Senior WebHelper
Joined: 08 Jan 2002
Posts: 431
Location: Liverpool - UK
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| Posted:
Wed May 15, 2002 3:16 pm (22 years, 8 months ago) |
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they never sent me a new password for my visp account :'( |
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Ben Scott
Red and White Kop |
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Ben
Senior WebHelper
Joined: 08 Jan 2002
Posts: 431
Location: Liverpool - UK
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| Posted:
Wed May 15, 2002 4:28 pm (22 years, 8 months ago) |
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verto
Senior WebHelper
Joined: 14 Jan 2002
Posts: 220
Location: Cambridge MA USA
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| Posted:
Fri May 17, 2002 12:23 am (22 years, 8 months ago) |
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Well, maybe www.portland.co.uk is up now... 
but when I try to FTP something ...
"No Space Left on Device"
and I've only used about 3K of my account so far, so don't blame me for it   |
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maxol
Junior WebHelper
Joined: 26 May 2002
Posts: 2
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Sun May 26, 2002 9:49 am (22 years, 8 months ago) |
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I pay Portland for their enhanced web hosting, they guaranteed me a 99.5% service level.
After several months I've found this to be a lie, my site is now down for the second time.
Portland also promised me a new support email address for enhanced hosting customers, months later and this still hasn't appeared.
I tried Portlands free hosting and it was so bad it was unuseable so I upgraded to their enhanced hosting and its awful as well.
Don't use Portland Communications. |
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