Cannot send mail using bt's smtp, when using a domain name.

Posted: Wed Mar 03, 2004 8:36 pm (20 years, 1 month ago)

Hi there.

A week ago I did a broadband setup for a friend.....all went well.
The friend has two domain names with two different companies
(namely: www.register.com and www.demon.co.uk). The problem
is this:

I can receive all mail, from bt, www.register.com and www.demon.co.uk
using the pop3 details (as provided by each company) in Outlook Express, but when I use the smtp as smtp.btconnect.com (which is the
isp of course) for sending mail I get error 550. On the bt email address
all is well....example: david@btconnect.com replies get sent. But if I reply
with david@domainname.net (the www.register.com account) or david@domainname.co.uk (for the www.demon.co.uk account) I get error
550 in OE.

What is going wrong and who is to be contacted/blamed?! I.e. Should I
ask bt to allow the domainnames to be sent or is it the setup of OE?

HELP!

Regards

Yoingco

Posted: Wed Mar 03, 2004 9:17 pm (20 years, 1 month ago)

what's the error message given by OE? The error code 550 isn't all that helpful by itself, as it could mean pretty much anything.

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Are you connected via BT when trying to use it's SMTP Server? If not this is why.

Posted: Thu Mar 04, 2004 12:42 pm (20 years, 1 month ago)

Hi there,

Thanks for replying. Yes, I am on BT phoneline/broadband when this
error number occurs:

0x800CCC79

From researching the web I`m led to beleive this is the Server not allow the other domainnames through (blocking)?

Regards

Yoingco

Junior WebHelper Joined: 10 Oct 2004 Posts: 2

See http://www.authsmtp.com lets you use with your domain name and from multiple ISP's.

I used to have to change my SMTP server depending on which ISP I was using - glad I found it - saves me loads of time and trouble.